How To Contact Your Fund Office Regarding Your Benefits
Local 338 Member Services Department
For Assistance With A Current Health Benefits Issue You May Call Us At (516) 294-1338 x 1776.
The Member Services Department can handle your eligibility questions, member, dependent and beneficiary changes, all claims issues, all general Plan information and questions, and virtually any other Medical inquiry or problem.
The Local 338 Medical Call Center is open from 8:30 A.M. until 4:30

Prescription Department

If you are a participant in a 338 prescription plan and need information about your eligibility or your plan, or need a prescription ID card, call the Prescription Department at (516) 294-1338 x 1223.

For help in finding a pharmacy, please call EnvisionRx Options at 800-3 61-4542 or  Most local pharmacies are in our network, including most of the major pharmacy chains, such as Duane Reade, CVS and RiteAid, and we’ve recently added Walgreens to our network.
For questions about receiving a 90-day supply of medications for chronic conditions through mail order, please contact Orchard Pharmaceutical Services at 866-909-5170 or visit their website at  Note also that you can obtain a 90-day supply of medications for chronic conditions (like blood pressure and high cholesterol meds) at select retail pharmacies participating at mail order pricing in our “90- day supply at retail program”:  all Duane Reades, ShopRites in Uniondale, Plainview, Commack, Hauppauge, and Patchogue, and now also at all Stop and Shops.

For questions about receiving specialty medications, please contact Orchard Speciality Pharmacy at 877-437-9012 or visit their website at

Optical and Dental Benefits, and Voucher Benefits
For optical voucher requests and all dental benefit call our Administrative Services Department at (516) 294-1338 x 1324.

Pension/COBRA/Death Benefits Department
For our Pension/COBRA/Death Benefits Department call (516) 294-1338 x 1305.

The Fund’s network of doctors and hospitals is MagnaCare. Use doctors, other medical providers, labs and radiology centers, and hospitals that are participating providers or facilities with MagnaCare to lower healthcare costs and save you out-of-pocket costs.

What is the IRS Form 1095s?
Frequently asked questions about the IRS Form 1095s which shows that you and your family members either did or did not have health coverage during each month of the past year.
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Miss the Health Care Exchange Deadline?
Here's an excellent guideline of frequently asked questions and answers for those who may have missed the Affordable Care Act's open enrollment deadline.
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Medical Benefits: Call Crossroads for medical benefits questions (medical, optical, dental) except for prescription, at(866) 646-1778.
Prescription Benefits: Call the Duane Reade Benefits Helpline for prescription benefit questions at (212) 356 6820
Pension Benefits: Call Savasta and Company for pension benefit questions at (212) 308-4200

Know the Facts About High Blood Pressure
A great resource to help you understand more about high blood pressure including the causes, symptoms, and treatment:

Special Discount on Glasses for Local 338 Members
You could save money on your next pair of glasses!
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Important Information for Local 338 Members!
In order to protect your medical and prescription benefits while out on Disability or Worker's compensation it is important that you provide certain information to the Local 338 Funds Office. Any failure to mail or fax such documents to the Local 338 offices in Mineola, will result in the loss of eligibility to use your medical and prescription benefits. Please Click Here For More Information About What is Needed to Protect Your Benefits

Do You Need Help to Kick the Habit?
Did you know that there are several free or reduced-cost Smoking Cessation aids, resources and programs available to you, your family, and your friends and coworkers? Resources are readily available to Local 338 members and their families, along with important information on why you should quit and what the benefits are to quitting now. Click here to see a list of resources.

Please also visit this website for more information about the risks associated with smoking and how to quit:

Is It Really An Emergency?
Ever wonder why the hospital’s ER waiting area always seems filled with people waiting for hours to get care? One of the main reasons is that millions of Americans use the ER for routine medical care -- instead of real emergencies. Last year, there were almost 10 million ER visits for non-emergency care. When someone visits the ER for non-emergency care, we all pay more. Unnecessary ER visits raise insurance premiums, co-pays and deductibles. In an emergency, don’t hesitate to go to the ER, but if your condition isn't urgent, check with your doctor first. You can call your doctor anytime.
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