Contact Us

Local 338 members can easily contact staff through direct message, including your Union Representative and Member Services, by logging in to your “My Local 338” account or using the Local 338 app.

If You Have a Workplace Concern or to Speak to Your Union or Funds/Service Representative: Contact Our Union Call Center: (516) 294-1338 Ext. 1775

If you would like to speak to a member of Local 338’s staff, please call our main office at (516) 294-1338 and use the appropriate extension listed below.

If You Have Questions About Your Benefits:
Member Services Department – Ext. 1776

All Fund eligibility questions
Member, dependent updates and beneficiary changes
Medical claims status for dates of service through 12/31/2023. NOTE: For medical claims status on or after 1/1/2024, please call member services, Amalgamated Employee Benefits Administrators at 1-888-338-3344.
All general Plan information and questions
Applications for benefits- i.e.- Childcare, Hospital Income Benefit, Disability, etc.)

Prescription Department – Ext. 1356

All questions about the prescription plan
All prescription eligibility questions
Requests for prescription ID cards

Retirement & COBRA Department - Ext. 1305 & 1367 (Spanish)

All retirement related questions, including the pension and annuity
All COBRA issues

Local 338 Member Assistance Program

Local 338’s Member Assistance Program (MAP) is now partnering with Labor Education Community Services Agency, Inc (LECSA) to help support our participants and their dependents. For additional information or to seek help, please call (631) 851-1295 or visit www.lecsa.org.