The NY State of Health Exchange

Medical Logo

The Open Enrollment Period for the New York State of Health Exchange is Now Closed!


Local 338 members will be able to access Free Marketplace Navigator services at three different locations (see list below). Navigators will guide members through the process by assisting you in understanding the health coverage plans available to them, eligibility requirements, as well as completing the process for the health insurance plan of their choosing provided you meet a qualified life changing event.

What Happens Now That Open Enrollment Has Ended?

Once the open enrollment period ends on January 31st, only those with qualifying "life changing events” over a specific income will be eligible to apply for health insurance through the Health Exchange. If you are eligible for Medicaid, Essential Plan, and Child Health Plus, you can enroll at any time. 

What is considered a qualified "life changing event?" 

Qualifying life events that may allow you to purchase health care reform-compliant health insurance plans outside of the open enrollment period include, but are not limited to, the following:

·       Loss of minimum essential coverage (CANNOT be due to non-payment)

·       Marriage or domestic partnership, birth, adoption, or placement in foster care

·       Becoming a citizen, national, or lawfully present individual

·       For those already enrolled in a QHP, becoming newly eligible or ineligible for tax credits; or eligible for a different amount of cost sharing reductions

·       Permanent move to NY, or permanent move from one county to another within NY

·       Marketplace staff or contractor enrollment error

·       Assistor misconduct

·       Qualified Health Plan violated a provision of its contract

·       American Indians can enroll or change plans one time per month throughout the year

·       Other exceptional circumstances, as defined by HHS.

·       Pregnancy

Not considered a Qualifying Life Event:

·       Voluntarily dropping other health coverage

·       Being terminated for not paying your premiums

·       Losing coverage that is not minimum essential coverage, in accordance with HHS guidelines

Customer Support Center for NY State of Health 1-855-355-5777

Please be aware that at this time there have been no changes made to the federal rules around public charge. If you have any questions, please feel free to speak to the Navigator at your appointment. All conversations are confidential.

Are DACA recipients living in New York Eligible?

In New York State, the Health Exchange program provides a pathway to health insurance for DACA recipients and potential DACA applicants by allowing those who are income eligible to qualify for Medicaid. If you or someone you know is a DACA recipient, visit the 
NYS Health Foundation for more information.


Long Island
Local 338 Office
1505 Kellum Place
Mineola, New York 11501

Mondays, 9:00 A.M. – 4:00 P.M.
Tuesdays, 9:00 A.M. – 4:00 P.M.

To schedule an appointment with a Navigator, please call:

New York City
Center for Frontline Retail
7 Penn Plaza, 14th Floor, Manhattan  
(7th Avenue between 30th and 31st Street)

Mondays, 10:00 A.M. – 5:00 P.M.
Tuesdays, 10:00 A.M. – 5:00 P.M.
Wednesdays, 10:00 A.M. – 5:00 P.M.
Fridays, 10:00 A.M. – 5:00 P.M.

To schedule an appointment with a Navigator, please call: 917-602-4356

Westchester County
Yonkers Riverfront Library
1 Larkin Center, Yonkers
New York 10701

Thursdays, 10:00 A.M. – 5:00 P.M.

To schedule an appointment with a Navigator, please call:


**Bilingual Navigators are also available.**

Para Leerlo en Español Haga Clic Aqui

LOCAL 338 RWDSU/UFCW  •  1505 Kellum Place  •  Mineola, New York 11501
Main Office (516) 294-1338  •  Union Call Center (516) 294-1338 ext. 1775  •  Medical Call Center (516) 294-1338 ext. 1776
This site is designed to be best viewed using Internet Explorer 7 or newer.